Questions, answered.

Charter is priced by the hour for the specific aircraft you fly, built on the time to fly the aircraft, crew, fuel, and airport fees. The planner gives you an instant ballpark; your firm quote reflects the exact aircraft, routing, and schedule. There are no membership fees to get a quote.

No — the planner shows planning estimates only. Final pricing is confirmed in your firm quote, which accounts for live aircraft availability, fuel, positioning, international fees where applicable, and your exact dates.

Yes. Our Jet Card lets you pre-purchase flight hours at a fixed rate, built around the routes you fly most. Tell us how you travel on the Jet Card page and we'll put together a card sized and priced for you.

We accept credit card (subject to a 4% transaction fee), wire transfer, and ACH. To book, we require either a 10% deposit or a credit card hold, with full payment due at least 24 hours before departure.

Aircraft are subject to availability, so we always suggest booking sooner rather than later. We cannot always accommodate flights within 48 hours, so the earlier you reach out, the better we can match the right aircraft to your trip.

Plans change and we'll always work with you. Specific cancellation and change terms are in your charter agreement and depend on how close to departure the change happens and the aircraft involved. Contact us as early as possible and we'll find the best path.

Minor changes can often be accommodated depending on aircraft and crew availability. Reach out and we'll confirm what's possible for your trip.

Our fleet operates under our own FAA Part 135 certificate, and we're ARGUS Gold rated — an independent third-party safety standard. When a trip calls for an aircraft outside our fleet, we source it through vetted operators flying on their own certificate. Maintenance on our fleet is handled in-house by the same team that manages the aircraft, and operations are monitored 24/7.

You choose an aircraft class (turboprop through ultra long range); the specific aircraft is confirmed with your firm quote based on availability. The planner shows typical seating by class.

Every flight is operated with dual crew — two pilots — and many of our captains bring deep experience, with some exceeding 20,000 hours.

Yes — pets always fly in the cabin with you, either in a carrier or on a leash depending on size and breed. Let us know the type and size when you request your quote.

Yes. Catering and beverages can be arranged with your trip — from simple refreshments to full meals. Tell us your preferences when booking.

Capacity depends on the aircraft class — the planner shows seats per class. Baggage limits vary by aircraft; we'll confirm specifics for your group and luggage when you request a quote.

Yes — we can arrange ground transportation for an administrative fee. Let us know your needs when you request your quote.

Typically just 15 minutes before departure — there's no commercial security line. Your crew and ground team will have everything ready.